Refund Policy

All sales are considered final. Due to the nature of our products, refunds are generally not available once an order has been processed, shipped, or delivered. Products cannot be returned, reused, or restocked due to quality control, handling, and safety procedures. By placing an order, customers acknowledge and agree that purchases are non-refundable unless an exception is approved according to the conditions below.

Claims regarding damaged, defective, missing, or incorrect items are not automatically eligible for a refund or replacement. Any reported issue must be reviewed and verified by our team.

Customers may be required to provide:

• Photos of the package and product.
• Order information.
• Additional details regarding the issue.

After review, we may determine whether any resolution is appropriate. Any replacement or refund decision is made at our sole discretion based on the circumstances and verification of the claim.

If a package is reported as lost and has not received a delivery update for 10+ business days, customers may contact support for an investigation. Our team will review the shipment status and work with the shipping carrier to determine the appropriate next step.

Depending on the investigation results, possible resolutions may include:

• Reshipment of the order.
• Refund approval.

Lost package investigations and resolutions are handled case-by-case and are not guaranteed.

Shipping delays caused by carriers, weather, transportation issues, customs, or other circumstances outside of our control do not automatically qualify for refunds. Customers should contact the shipping carrier for delivery updates when tracking information is available.

By completing a purchase, customers confirm that they have read and agreed to this Refund Policy and understand that most purchases are non-refundable. Exceptions are limited and require review, verification, and approval.

To request a review or for any refund-related questions, please contact azarisupport@gmail.com.